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Privacy Policy

Privacy Policy

Privacy Policy:

  

At Shimla Jal Pradhan Limited, we are committed to protecting the privacy of every individual who visits our website. Personal details such as name, email address, postal address, or phone number, when shared through contact forms, are collected only to respond to queries, provide requested information, or enable communication by SJPNL or its authorized contractors. Registered email addresses may also be used to share essential updates, newsletters, service changes, or other information aimed at improving the services we provide. 

For specific services, such as new water connection requests or address changes, biometric fingerprint impressions may be taken solely for Aadhaar verification with statutory authorities; however, these biometrics are never stored in the SJPNL database. We do not create individual profiles, nor do we use or share information for marketing or commercial purposes. 

By using our website, visitors consent to receive communications from SJPNL via email, phone calls, or SMS, strictly in relation to their transactions and interactions with our platform.

 

Hyperlink Policy:

You are welcome to link directly to any information hosted on our website, and no prior permission is required. However, we would appreciate being informed about such links so that we are aware of them and can notify you of any updates or changes, if necessary.Please note that our website’s pages may not be embedded within frames on external sites. They must always open in a separate browser window visible to the user.