# | Description | Requirement | Charges | Timeline |
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A | New Water Connection |
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1 | For Owner/Tenants within Corporation Limit | - Completion/Sanction letter of building from M.C. Shimla.
- Tax clearance report from M.C. Shimla
- Proof of ownership of the building though revenue papers.Correct site plan on tracing cloth through licensed plumber duly signed by owner/tenants & plumber showing:
- Name of nearby building, paths & roads.
- Location & Dia of the mainline
- Location & Dia of the branch line
- The number of existing connections at the connection point.
- The number of water connections in the building with the name & A/C number.
- N.O.C of the owner in shape of an affidavit, in case of a tenant.
- ID Proof: Ration Card, Electricity Bill
| a) New water connection fee- .5 (1/2)inch- Rs. 2,550/-
- 1 inch- Rs.11000/-(one-inch pipes are laid in case of the supply of bulk water in governmental institution/societies on the request of government) and if a 2-inch pipe is required than rate will increase accordingly.
- Charges of Rs. 5,550/- for a new connection in Commercial Complexes, Hotels, Constructions, Religious Places, Hospital& for outside M.C. limit.
b) Meter Security deposits in INR/Non-Refundable one connection time charges - Domestic Rs 2,550
- Commercial Rs. 5,550 Meter Charges
c) Construction - Domestic (construction) Rs. 2,550
- Commercial (construction) Rs. 5,550
- Governmental Institution Rs. 11,000 (in case of one-inch pipe)
Rates (INR) for Water Services A. For Domestic Water Connection i) Within M.C. Limit 0 to 20 Kilo Ltrs 14.50 per kilo ltr. 20 to 30 Kilo Ltrs Rs. 25/- per kilo ltr. Above 30 Kilo Ltrs. 45/- per kilo ltr. Minimum Maintenance Charges/Plugged- 100/- per month. ii) Outside M.C. Limit. 0-3 Kilo Ltrs. 0 (No minimum maintenance charges) 3 to 20 Kilo Ltrs Rs. 33/- per Kilo Ltr. 20 to 30 Kilo Ltrs Rs.50/- per Kilo Ltr. Above 30 Kilo Ltrs. Rs. 70/- per Kilo Ltr. Minimum Maintenance Charges/Plugged- 200/- per month. | 2 Months |
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2 | For Allottee of Govt. or Semi Govt. Accommodation | - Copy of allotment letter in favor of the applicant from the competent authority if water connection is being transferred to another employee but in case of
- Fresh allotment, filled form(application), affidavit, site plan and Copy of allotment letter in favor of the applicant from the competent authority
| 0 to 20 Kilo Ltrs Rs. 14.50 per Kilo Ltr. 20 to 30 Kilo Ltrs Rs. 25/- per kilo ltr. Above 30 Kilo Ltrs. Rs. 45/- per kilo ltr. Minimum Maintenance Charges/Plugged- Rs. 100/- per month. | |
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3 | Connection Applied by a Particular Govt. /Semi Govt. Contractor. | - Proof of award of work.
- Undertaking from the competent authority that in case of contractor fails to make the regular payments of water bills, the amount of water bill shall be recovered from the said contractor from his bill and payment will be made to SJPNL
| B) Commercial Water Connections within & outside M.C. Limit:Up to 20,000 Ltrs Rs. 40/- Per Kilo Ltr. Up to 30,000 Ltrs. Rs 62.90 Per Kilo Ltr. 30,000 Ltrs. to 75,000 Ltrs. Rs. 83.60 Per Kilo Ltr. Above 75,000 Ltrs. Rs. 115 Per Kilo Ltr In case of defective water meters Rs. 5,845/- Per month Minimum Maintenance Charges/Plugges- Rs 200/- per month | |
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4 | For Buildings Outside Corporation Limit. | - Completion/Sanction letter of building from the competent authority.
- Proof of ownership of the building though revenue papers.
- Correct site plan on tracing cloth through licensed plumber duly signed by owner & plumber showing:
- Name of nearby building, paths & roads.
- Location & Dia of the main line.
- Location & Dia of the branch line
- The number of existing connection at a connection point.
- N.O.C from the Nagar Panchayat /SADA, regarding the release of water connection.
- Affidavit by the applicant that water will be used for domestic use.
| C) Exclusively for Commercial Establishment i.e. Hotel/Restaurants etc.0 to 30 Kilo Ltrs. Rs 79.086- per Kilo Ltr. 30 to 75 Kilo Ltrs. Rs. 106.50/-per Kilo Ltr. Above 75 Kilo Ltrs. Rs. 146.40/- per Kilo Ltr. In the case of a defected water meter Rs. 5,845 per month Minimum Maintenance Charges/Plugges Rs. 200/- per month D) Building Construction Water Connection Within & Outside M.C. Limit. - Building Construction Connections Rs. 115/- per Kilo Ltrs.
- In case Consumption is less than 8,000 Ltrs Rs. 1,064/- per month.
- In the case of defected water meter Rs. 5,845 per month
- Minimum Maintenance Charges/Plugged – Rs. 200/- per month.
E) Govt. Institution, Hospitals, Dharamshalas & Religious Places within & outside M.C. Limit: - Rate of Water Charges Rs. 63/-per kilo Ltrs.
- Minimum Charges to be paid if consumption is less than 8,000 Ltrs. Rs. 532 per month
- In the case of defected water meter Rs. 5,845 per month
- Minimum Maintenance Charges/Plugged Rs. 200/-per month.
Note: Water Rates will be increased by 1% every year i.e. on the 1st day of April
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5 | Supply of Water by Tanker | - Customer’s formal request acknowledged through payment for the service
- Request made personally
- Request through customer care/control room
| - 2,000 Ltrs. Capacity Tanker Rs. 1,350 per tanker for commercial purposes.
- 2,000 Ltrs. Capacity Tanker-INR-1,000/- per tanker for domestic use.
- 4,000 Ltrs. Capacity Tanker Rs. 2,700/- per tanker for commercial use.
- 6,000 Ltrs. Capacity Tanker Rs.4,050/-per tanker.
- 6,000 Ltrs. Capacity Tanker Rs. 4050/- for domestic use.
- 8,000 Ltrs. Capacity Tanker Rs.5400/-per tanker for a commercial user
- 8,000 Ltrs. Capacity Tanker-Rs. 5400/- per tanker for domestic use.
Supply of Water Tanker for social causes will be free. | 24 hrs. (after receiving complaint) |
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B | Meter Reading and Billing |
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6 | Meter reading Meter Serving • Access/Visit | Installation | Free 5,550 | Monthly 7days |
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7 | Meter Testing | Access/Visit | 50 | 24 hrs |
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8 | Billing Cycle | Automatic | Free | 30 days |
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9 | Billing Enquiries | Dial | Free | 1-24 hrs |
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10 | Billing Query Resolution | Account number/ Phone number Email-id | Free | On one billing cycle/30 days) |
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11 | Final Billing | Final bill be issued after correction | Payment of final bill based on final readings after meter testing or based on the reading. | 1-3 days |
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